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General Rental Terms
The tenant acknowledges that the goods and equipment described in the contract are the property of Dima Productions Inc. / Entreprises Vidéo Service, hereinafter referred to as the lessor.
All rentals are payable upon receipt of the equipment, except for clients with an active account in good standing with the lessor. The lessor reserves the right to require a deposit in cash or by credit card, which may be refunded at the discretion of the lessor, subject to the return of the equipment in good condition, full payment, and upon inspection and acceptance of the equipment by the lessor.
The tenant confirms having examined and verified the described equipment and acknowledges receiving it in good appearance and working condition, either upon delivery by the lessor, by a representative of the tenant, or in person. The tenant exempts the lessor from any responsibility for damage or loss, including loss of revenue, resulting from poor performance of the equipment, delivery, or transportation by the lessor, whether or not there was fault or negligence on the part of the lessor.
The lessor reserves the right to refuse certain clauses appearing on the tenant’s order form or reservation and will not be required to adhere to the terms of that order or reservation. Acceptance of a reservation or order by the lessor does not constitute acceptance of the terms or clauses of the tenant, whether or not they are mentioned on the order form.
No penalty will be imposed on the lessor for delays, malfunctioning, unavailability, or the condition of the equipment, whether related or not to the tenant’s reservation. The tenant and their users agree to properly handle and master the use of the rented equipment. The tenant agrees to pay cancellation fees according to the prevailing policy and the agreement validated by a coordinator of the lessor.
The tenant understands that an email, a phone order, or a reservation request confirming or accepting an offer from the lessor constitutes acceptance of the terms and conditions available on the lessor’s website.
The tenant agrees to immediately pay for any repair and/or replacement costs for any damaged, lost, stolen, or missing equipment, whether caused by improper use or not. The tenant will also indemnify the lessor for any lost rental time due to the need to replace or repair the equipment.
The tenant shall not remove any identification labels or stickers from the lessor. Fees may be charged if these items are removed.
The tenant must keep the equipment in their custody for the duration of the rental and agrees to insure the equipment for its full replacement value during this period. If necessary, the tenant must take out an insurance policy covering loss, theft, or damage, and provide a copy of this policy to the lessor.
The equipment may not be subleased, lent, or assigned without the prior consent of the lessor. Any modification to the storage or use of the equipment, including outside Quebec, must be authorized by the lessor.
In the event of a rental extension, the tenant must obtain prior approval from the lessor at least 48 hours before the initial contract expires. Any delay will incur penalties, whether or not they are mentioned in the contract. The lessor reserves the right to inspect the equipment at any time.
The tenant agrees to return the equipment on time and on the agreed date, at their own expense, failing which the tenant will be presumed to be illegally holding the equipment. The lessor may enter any premises where the equipment is located to take possession of the equipment without prior notice.
The tenant must immediately inform the lessor of any seizure or legal action involving the equipment. The lessor may repossess the equipment without liability to the tenant. In the event of a dispute, the lessor’s liability is limited to a refund of the rental amount for the equipment, excluding purchases of additional materials. The tenant agrees to reimburse the lessor for any legal fees incurred in enforcing the lessor’s rights in the event of a dispute.
The lessor’s consent to the delivery of the rented equipment does not constitute a waiver of any claim the lessor may have against the tenant for any missing equipment or damages, whether apparent or not, to the equipment. The lessor may terminate the contract with 24-hour notice, and the tenant must return the equipment in its original condition. The lessor will refund the unused portion of the rental, minus administrative fees.
This contract constitutes the full agreement between the tenant and the lessor. It includes both the front and back of this document. The tenant agrees that the terms may be modified without prior notice.
Test Room Rules
The client (company, production house, or individual) must have reserved and agreed with us to use the test room and handle equipment in anticipation of a future rental. The name of the person responsible for the tests must be communicated by email to the reservation coordinator. The person handling the equipment must sign the rental contract, confirming they are acting on behalf of the client. Any other person present or handling the equipment will be under the responsibility of the designated individual.
Smoking, drinking, or eating is strictly prohibited in the test room. Calibration charts must be handled carefully; fees will be charged for their replacement if they are damaged. A maximum of three people is allowed in the test room. We are not responsible for damage, loss, or theft of equipment belonging either to the tenant or the lessor. The client or their representatives are fully responsible for the equipment during the test day.
If the room requires cleaning, cleaning fees will be charged to the client.